Out on the water, paddling across the straits between two small rocky islands, the dusk fades and the stars appear. Jennie has done her best to coach me in local geography before darkness, showing me the map with its patchwork of islands and bays, and describing the shape of each landmark. All to no avail. I’m more than happy to...
Armani recently reformulated their cult classic Luminous Silk Foundation ($69, Nordstrom and Sephora). As a longtime fan of the original I have to admit...
It’s interesting to see how much AI adoption has accelerated over the last year.
Our latest research shows that 82% of senior leaders invested in AI for customer service in 2025, and 87% plan to in 2026.
But while most teams are using AI, our 2026 Customer Service Transformation Report shows that this usage is not equal. A gap is opening...
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#640: Physical Media Girlie
January 21st, 2026
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29 minutes
Netflix's new live voting show,...
There’s a lot of walking tour companies in Paris. I’ve taken hundreds (I’ve reviewed my favorite tour companies in this post). Besides formal tours,...
Y’ALL.
I just heard from my doctor and the stomach biopsies they did last week came back showing no additional cancer! WHOOP!
He’s so optimistic about my prognosis that instead of doing to biopsies every 4 months I don’t have...