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Look for the ideas that come at you sideways, with Diane Greene

REID HOFFMAN: We talk a lot about being a master of scale on this podcast. But for a few minutes, let’s talk about...

The Future of Customer Experience Starts with Smarter Listening

How Nintendo Bled Atari Games to Death

Behind every great console is a great legal fight.BeeLine Reader uses subtle color gradients to help you read more efficiently.In July 2024, a new...

These Are the Top 6 Franchises Under $5,000 in 2025

Crazy New Ideas

Train Fin to behave like your best agents

How I Built 22 Thriving Businesses United by One Powerful Mission

Opinions expressed by Entrepreneur contributors are their own. As an entrepreneur, you understand...

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Fierce Nerds

May 2021Most people think of nerds as quiet, diffident people. In ordinary social situations they are — as quiet and diffident as the star quarterback would...

Response Time: Vol. 43 – The Intercom Blog

You satisfy your customers, but can you satisfy our curiosity? With Lauren Gilbert, Senior Customer Happiness Manager at Memberful. Please tell us a little bit about...

UK bans £2.2bn ‘sneaky’ fees and fake reviews for online products | Consumer affairs

Sneaky fees that are estimated to cost consumers £2.2bn a year are to be banned from today under new consumer protection laws.Businesses, including travel...

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90% of Your Business Could Be Automated With Just These 4 Tools

Opinions expressed by Entrepreneur contributors are their own. If you're only using AI...

A Project of One’s Own

June 2021A few days ago, on the way home from school, my nine year old son told me he couldn't wait to get home to...

The infinite learner (Part 1), with Barry Diller

REID HOFFMAN: Every executive and every entrepreneur will face moments of truth. Moments when their skill is judged. When their worth is determined....

An AI-first approach: How RB2B created a lean, scalable support system

As RB2B scaled, its support team needed a way to handle growing demand without adding headcount. Head of Technical Operations Robb Clarke turned to AI...

This Learning Platform Is a Lifetime Growth Hack and It’s on Sale for $19.97

Disclosure: Our goal is to feature products and services that we think you'll find...

How to Work Hard

June 2021It might not seem there's much to learn about how to work hard. Anyone who's been to school knows what it entails, even if...

The Hidden Cost of Misdiagnosing Customer Issues (And How AI Can Help)

Too often in support, more time is spent diagnosing an issue than resolving it – and that’s a problem. In this episode, Maxime Manseau, VP...

[2412.19437] DeepSeek-V3 Technical Report

Authors:DeepSeek-AI, Aixin Liu, Bei Feng, Bing Xue, Bingxuan...

What Building an App Taught Me About Parenting — And Successful Startups

Opinions expressed by Entrepreneur contributors are their own. I never thought parenting and...

Weird Languages

August 2021When people say that in their experience all programming languages are basically equivalent, they're making a statement not about languages but about the kind of...

Learn to unlearn (Part 2), with Barry Diller

BARRY DILLER: I’ve now been running movie companies for 18 years, and if I never saw another script, I’d be a happy person.  REID...

Built For You Spring ‘25: The future of customer service is calling

Our vision is for Fin to answer any question, on any channel, across any platform. With our latest Built For You announcements, that vision...
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