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Welcome To Autumn – And Some Events

Amy and I love autumn. It’s crisp, harvest time, a shifting balance between day and night, back to school, new pencils and notebooks, and...

Being ‘Busy’ Isn’t Helping You Be Productive — 5 Tips to Become Truly Efficient at Work

Starting a Business? You Need Founder Friends — Here’s Why

Opinions expressed by Entrepreneur contributors are their own. Starting a business can be a lonely endeavor. No...

Weird Languages

Look for the ideas that come at you sideways, with Diane Greene

The blueprint for AI in support didn’t exist. Until now.

AI Clones Are No Longer Science Fiction — They’re Real

Opinions expressed by Entrepreneur contributors are their own. In a quiet conference room, a startup founder's digital...

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Beyond Smart

October 2021If you asked people what was special about Einstein, most would say that he was really smart. Even the ones who tried to give...

Betting on the future of frontend at Intercom

At Intercom, we’ve never been afraid to make big, pragmatic bets in pursuit of building the best products and the best environment for our...

Nuclear Batteries: Energy Storage for Decades

In 1970, surgeons in Paris implanted the first nuclear-powered pacemaker, and over the next five years, at least 1,400 additional people received the devices,...

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Heresy

April 2022One of the most surprising things I've witnessed in my lifetime is the rebirth of the concept of heresy.In his excellent biography of Newton,...

Building trust through responsible AI: Intercom achieves ISO/IEC 42001 certification

As AI becomes more embedded in our everyday lives, it’s more important than ever that the tools we use are trustworthy, secure, and compliant...

Benchmarking GPT-5 on Real-World Code Reviews with the PR Benchmark

GPT-5 is now available in Qodo’s platform for all free and paid users. Get started today.  At Qodo, we believe benchmarks should reflect how developers...

A Shift – Feld Thoughts

I’m 50% of the way through being out of hibernation and am very looking forward to turning back into a pumpkin at midnight on...

AI Alone Won’t Save You — Humans Still Run the Show

Opinions expressed by Entrepreneur contributors are their own. There's a story I keep coming back to. You've...

What I’ve Learned from Users

September 2022I recently told applicants to Y Combinator that the best advice I could give for getting in, per word, was Explain what...

Introducing MCP: A new way to connect Fin and your customer data to your business tools

Delivering great AI customer service depends on more than just sophisticated AI models – it relies on real-time data and access to business systems...

Microsoft is taking steps to open-sourcing Windows 11 user interface framework

Give First Podcast with Bobby Franklin of the NVCA

https://www.youtube.com/watch?v=5nU4YdvF9-UI recently had a 30-minute chat (the average length of the Give First podcast interviews that I do) with Bobby Franklin, the CEO...

Nvidia Leaders Become Billionaires, Joining CEO Jensen Huang

Two of Nvidia's senior leaders are now billionaires, joining co-founder and CEO Jensen Huang on the Bloomberg Billionaires Index.Nvidia's Chief Financial Officer,...

Alien Truth

October 2022If there were intelligent beings elsewhere in the universe, they'd share certain truths in common with us. The truths of mathematics would be the same,...

Response Time: Vol. 44 – The Intercom Blog

You satisfy your customers, but can you satisfy our curiosity? With Stephanie Smith, Manager, Customer Success at Collage. Please tell us a little bit about your...
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